Lucena Productions

Privacy Policy

  1. Introduction

    2. This Privacy Policy sets out how our business, specializing in Real Estate Photography and Videography, collects, uses, and protects any information that you provide when using our services.

  2. Information Collected

    3. We may collect the following types of personal information:

    • Full name
    • Email address
    • Postal address
    • Phone number
    • Images and videos of properties for the purpose of providing realistic representations
    • Payment information (such as credit/debit card details) for processing transactions
    • Any other relevant information voluntarily provided by you in communication with our business
  3. Use of Information

    4. We require this information to understand your needs and provide you with the best service, and in particular for the following reasons:

    • Internal record keeping
    • Improvement and enhancement of our products and services
    • Sending promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided
    • Customizing our services to meet your specific needs and preferences
    • Contacting you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize our website according to your interests
  4. Security

    5. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  5. Sharing of Information

    6. We may share your information with third parties only in the following circumstances:

    • To trusted third-party service providers who assist us in operating our business and providing our services, subject to strict confidentiality obligations
    • If required by law or regulatory authorities, to comply with a legal obligation or governmental request
    • In the event of a business transaction, such as a merger, acquisition, or sale of assets, where your information may be disclosed or transferred as part of the transaction
  6. Retention of Information

    7. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including but not limited to legal and accounting requirements, resolving disputes, and enforcing our agreements.

  7. Third-Party Links

    8. Our website may contain links to third-party websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.

If you have any questions or concerns regarding our Privacy Policy, please do not hesitate to reach out to us. We value your privacy and are committed to ensuring the protection and confidentiality of your personal information.